Return policy
Thank you for shopping at Chicnswell. We hope your purchases will meet and exceed your expectations and needs.
You have 3 business days from the receipt of your package to contact our customer service team at info@studiochicnswell.com or by tel 514-913-6997 for an exchange or refund.
Product(s) damaged
Order error
Please note that if it is an error on your part, the shipping costs for returns are the responsibility of the user and are not refundable, you have up to 7 business days to return the product following the seller’s declaration exchange or refund beyond this date no refund or exchange will be applied. You can also return the product in store during our opening hours please contact us to let us know about your visit
The product returned for exchange or refund must be returned in its original packaging
Is there a problem with your order? Have you changed your mind? No problem! Once the order has been placed, you have an hour to cancel it. Please notify us by calling 514-913-6997 Note that this will cancel your entire order.
In the event that your package is returned to us due to an error on your part in the postal address provided, we may either return the package at your expense or partially refund your order (total of the order - minus the delivery charges paid by Chicnswell.)
Modification of the information on our website
The date of offers, prices or availability of products offered on our website may change without notice. We work tirelessly to present only available products and renew our stocks regularly. However, it is possible that a product is missing from the inventory when you place your order. It may therefore happen that we have to cancel an order placed on our website if the ordered products cannot be shipped due to an unforeseen event.
We reserve the right to revise an incorrect price or product description and to cancel or refuse an order for products with an incorrect price or description. These corrections may be made after the order has been accepted.
You have 3 business days from the receipt of your package to contact our customer service team at info@studiochicnswell.com or by tel 514-913-6997 for an exchange or refund.
Product(s) damaged
Order error
Please note that if it is an error on your part, the shipping costs for returns are the responsibility of the user and are not refundable, you have up to 7 business days to return the product following the seller’s declaration exchange or refund beyond this date no refund or exchange will be applied. You can also return the product in store during our opening hours please contact us to let us know about your visit
The product returned for exchange or refund must be returned in its original packaging
Is there a problem with your order? Have you changed your mind? No problem! Once the order has been placed, you have an hour to cancel it. Please notify us by calling 514-913-6997 Note that this will cancel your entire order.
In the event that your package is returned to us due to an error on your part in the postal address provided, we may either return the package at your expense or partially refund your order (total of the order - minus the delivery charges paid by Chicnswell.)
Modification of the information on our website
The date of offers, prices or availability of products offered on our website may change without notice. We work tirelessly to present only available products and renew our stocks regularly. However, it is possible that a product is missing from the inventory when you place your order. It may therefore happen that we have to cancel an order placed on our website if the ordered products cannot be shipped due to an unforeseen event.
We reserve the right to revise an incorrect price or product description and to cancel or refuse an order for products with an incorrect price or description. These corrections may be made after the order has been accepted.